Who we are
Channel Guide is an independent editorial publication focused on informative content about video platforms and digital creator culture. This policy applies to the content published on this site's domain.
Data we collect
We only collect data needed to operate the site and to communicate with readers:
- Navigation data. IP address, browser type, pages visited and time on page. Technical data used for statistical analysis and security.
- Contact data. Name, email and message, voluntarily provided when the reader uses the contact form.
- Cookies. Small files stored in the browser. More details in the Cookie Policy.
How we use this data
- To reply to messages sent through the contact form.
- To improve navigation, identifying which content generates more interest.
- To protect the site from abusive or automated use.
- To comply with legal obligations when applicable.
We do not sell or rent personal data to third parties, and we do not send unsolicited commercial communications.
Sharing with third parties
Technical navigation data may be processed by infrastructure services we use:
- Hosting and CDN. The site is served by hosting and content delivery providers that, by technical nature, access request metadata.
- Audience analytics. When applicable, we use aggregate analytics tools that do not identify the user individually.
- Competent authorities. In case of formal legal request.
None of these third parties receive data beyond what is strictly necessary to perform the contracted service.
Legal basis (GDPR)
Processing of personal data by Channel Guide is based on the following legal bases set out in the EU General Data Protection Regulation (Regulation 2016/679):
- Consent — when the reader voluntarily submits data through the form.
- Legitimate interest — for statistical analysis of audience and protection against abuse.
- Compliance with legal obligation — when applicable.
Rights of the data subject
Under GDPR, the data subject may at any time request:
- Confirmation of the existence of processing of their data;
- Access to the data processed;
- Rectification of incomplete, inaccurate or outdated data;
- Erasure (right to be forgotten) when the processing is no longer necessary;
- Portability of the data in a machine-readable format;
- Restriction of processing;
- Objection to processing based on legitimate interest;
- Withdrawal of consent at any time.
Requests can be sent to the editorial email listed on the contact page. We respond within 30 days, as required by Article 12 of the GDPR.
Visitors from California (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete it, and the right to opt out of its sale. Channel Guide does not sell personal information.
Data retention
Navigation data is retained for the time needed for aggregate statistical analysis, not exceeding six months in identifiable form. Contact data submitted through the form is retained for the time needed for response and follow-up, and discarded after 12 months of inactivity.
Security
We adopt reasonable technical measures to protect collected data, including encryption in transit (HTTPS) and access control to administrative systems. No system is completely invulnerable, but we work to minimize risks.
International transfers
Our hosting and CDN infrastructure may process data in different countries. When data is transferred outside the European Economic Area, we rely on adequate safeguards such as Standard Contractual Clauses to ensure protection consistent with GDPR requirements.
Changes to this policy
This policy may be reviewed periodically to reflect legal, technical or operational changes. The current version will always be available at this address, with the date of the last update.
Data Protection contact
Questions about data protection and privacy can be sent to the email listed on the contact page. For urgent matters, use "Privacy" as the subject for priority.